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Q&A with a Creative and Marketing Expert – Part 1

Tim Burt takes LIVE broadcaster questions! In this segment:

  • How can we use clutter to our advantage when a client says “there are too many ads out there”?
  • What’s the best way to send people to a client’s Facebook page?  Should they just look them up on FaceBook?
  • What do you do with a client who thinks they should be in every spot, but they really aren’t that good at it?
  • How many ideas should I provide to a client at one time?  Can too many options get in the way of a sale?
  • What do you suggest when a client wants to write their own spot but they don’t take suggestions for change very well?

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Q&A on Closing Your Most Difficult Sales – Part 2

Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • How can I do a better job of knowing my customer’s personality style and then adjusting my behavior to comfortably close sales?
  • Is there a certain time frame when talking with a prospective client that you should stay away from?  In other words, how long is too long?
  • At our station we constantly repeat the phrase, “always be closing”.  Does that philosophy work with all four personality styles?
  • How do you stay on track with the Expressives that want to talk about everything in their life?
  • I am now second-guessing my philosophy of “selling to others the way I like to be sold to”.  You are saying something a bit different, aren’t you?

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Interview with a Retirement Planner – Part 4

Ever wonder what you should know before calling on a local retirement planner? Wonder no more! In this session:

  • What makes your business better than your competitors’?
  • How many locations do you operate and do you plan to expand your business in the near future?
  • How far away do most of your customers live or work?
  • What are one or two things that your customers should know about you but don’t seem to?
  • What should media reps know about your business when they first contact you?
  • What is the best time for a media rep to speak with you about making an advertising investment?

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Do You Know Where YOUR Dollars Are? Q&A – Part 1

Mark Levy answers LIVE broadcaster questions! In this segment:

  • What are some tools I can use to figure out how much a client will spend the first time they advertise?
  • How do I get a client to use a campaign that does not include them personally in the spots?
  • How do I communicate the value of change to my stellar staff that doesn’t see the value of it in the context of moving from selling sponsorships to long-term selling?

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Q&A on Closing Your Most Difficult Sales – Part 1

Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • Why is it so hard for me to get a few minutes with my Dominant auto dealers?
  • My manager doesn’t like me to stop and see a client without a purpose, but you say that Expressive clients like you to stop in to say “hi”. Why is that?”
  • How do you recover if you identify a client’s communication pattern incorrectly?
  • Is it a good idea to categorize my clients based on their communication pattern?
  • I find it hard to deal with Analytical prospects. Do they REALLY need all the information they ask for?

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Interview with a General Sales Manager – Part 2

In this session, former General Sales Manager, Sally Kohn, addresses reps’ questions!

  • What are three things a rep can do to stand out from other media in the market?
  • How should a rep’s typical day be divided up?
  • What are some good, but lesser-used sources for leads and potential prospects?
  • As a manager, when do you tell a rep that they’ve put enough time into chasing a prospect and tell them to focus elsewhere?
  • How often should a rep be in contact with each client?

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Interview with a Retirement Planner – Part 3

Ever wonder what you should know before calling on a local retirement planner? Wonder no more! In this session:

  • What products or services are most profitable to you?
  • How many paying customers do you need coming through your doors every day?
  • Does driving more traffic to your website mean that you will sell more products and services?
  • Discuss the importance of both new and repeat customers to your long-term success.
  • How many hours do you work per week and what do you do during that time?
  • What are one or two things that get in your way of being more successful?

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