Key Strategies for Enhancing Guest Experience in Hospitality
Article Summary A strong guest experience strategy is essential for hospitality businesses aiming to build lasting customer relationships. According to industry expert...
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Amazon Tests Humanoid Robots for Parcel Delivery
Article Summary Amazon is testing humanoid robots for parcel delivery, aiming to enhance efficiency in last-mile logistics. The company has established a humanoid park at...
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Retail Leads in Customer Support Satisfaction Across Industries
Article Summary A new report highlights that the retail industry outperforms other sectors in customer support satisfaction, driven by improvements in digital service...
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How TV and Radio Stations Can Leverage Podcasts for Advertising
Article Summary Podcasts have become a powerful advertising tool for TV and radio stations, offering brands a way to reach highly engaged audiences. Unlike traditional...
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Walmart Expands Drone Delivery to Five More Cities
Article Summary Walmart is significantly expanding its drone delivery service, bringing the technology to five additional U.S. cities: Atlanta, Charlotte, Houston, Orlando,...
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Gen Z Becomes the Most Frequent Restaurant-Going Generation
Article Summary Gen Z consumers have officially surpassed millennials as the most frequent restaurant users, marking a shift in industry dynamics. Despite making up a...
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Grubhub Introduces Multi-Store Ordering for Added Convenience
Article Summary Grubhub has launched a new multi-store ordering feature, allowing customers to combine items from two eligible merchants into a single order. This update...
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Mobile Ordering Reduces Wait Times and Enhances Customer Experience
Article Summary A new study by Kalinowski Equity Research highlights the efficiency gains of mobile ordering in the restaurant industry. The research, conducted through...
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Restaurant Industry Workforce Hits Record High in May
Article Summary The U.S. restaurant industry added 30,200 jobs in May, pushing total employment in the sector to a new record high. According to federal data, eating and...
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Real Estate Agency Faces Backlash Over Incentivized Reviews
Article Summary An Australian real estate agency has drawn criticism for offering tenants a chance to win a week’s free rent in exchange for leaving a five-star Google...
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