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Chris Fleming, President of CD Media Consulting, describes the selling tenacity of a beach vendor and what broadcasters can learn from being relentless.
Article Summary United Airlines and JetBlue have introduced a new loyalty program collaboration called Blue Sky, allowing passengers to earn and redeem miles across both carriers. This partnership provides travelers with expanded award flight options, reciprocal elite...
Article Summary A growing number of married women are choosing to travel solo, marking a shift in traditional vacation habits. According to a 2024 study by Booking.com, over 54 percent of women surveyed expressed interest in solo travel. Additionally, a 2023 report...
Article Summary A strong guest experience strategy is essential for hospitality businesses aiming to build lasting customer relationships. According to industry expert Danica Smith, guest satisfaction should be treated as a core metric across all departments, from...
Article Summary Amazon is testing humanoid robots for parcel delivery, aiming to enhance efficiency in last-mile logistics. The company has established a humanoid park at one of its San Francisco offices, where AI-powered robots are trained to navigate real-world...
Article Summary A new report highlights that the retail industry outperforms other sectors in customer support satisfaction, driven by improvements in digital service channels and personalized assistance. According to the findings, retailers have successfully adapted...
Article Summary Podcasts have become a powerful advertising tool for TV and radio stations, offering brands a way to reach highly engaged audiences. Unlike traditional commercials, podcast ads are often integrated into content, making them feel more organic and...