Customer Loyalty | Local Broadcast Sales

Developing Fiercely Loyal Customers – Part 4

In this valuable session, Gary Moore explains that today’s sales pros have to do everything, why you need a customer service plan, what salespeople sometimes forget,...

Developing Fiercely Loyal Customers – Part 3

Developing Fiercely Loyal Customers

Gary Moore explains why self management and a service orientation is critical to developing fiercely loyal customers!

Developing Fiercely Loyal Customers – Part 2

Best Practices, Developing Fiercely Loyal Customers

Gary Moore explains why your ability to demonstrate respect and maintain your composure is critical to developing loyal customers!

Developing Fiercely Loyal Customers – Part 1

Best Practices, Developing Fiercely Loyal Customers

Gary Moore introduces the first step in developing a customer profile tool. In this session, he starts with you, the broadcast sales pro, and discusses foundational...