Hotel Tech That’s Reshaping Guest Experience in 2025
Article Summary In the first half of 2025, six emerging technologies transformed hotel operations and guest engagement. Highlights include AI-powered front desk agents, a...
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Casual Dining Finds Its Footing in Early 2025
Article Summary After a turbulent 2024 marked by bankruptcies and mass closures, the casual dining segment is showing signs of stabilization. According to Placer.ai data...
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Restaurants Face Policy Shifts, Menu Innovation, and Traffic Challenges
Article Summary Nation’s Restaurant News recently unpacked three major developments shaping the restaurant industry: The “Big Beautiful Bill”, signed into law by President...
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Chicken Sandwiches Hold the Crown Despite Wrap Wars
Article Summary While chicken wraps are surging in popularity this summer—with major launches from McDonald’s, Taco Bell, Popeyes, and others—chicken sandwiches remain the...
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Gen Z Becomes the Most Frequent Restaurant-Going Generation
Article Summary Gen Z consumers have officially surpassed millennials as the most frequent restaurant users, marking a shift in industry dynamics. Despite making up a...
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Grubhub Introduces Multi-Store Ordering for Added Convenience
Article Summary Grubhub has launched a new multi-store ordering feature, allowing customers to combine items from two eligible merchants into a single order. This update...
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Mobile Ordering Reduces Wait Times and Enhances Customer Experience
Article Summary A new study by Kalinowski Equity Research highlights the efficiency gains of mobile ordering in the restaurant industry. The research, conducted through...
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Restaurant Industry Workforce Hits Record High in May
Article Summary The U.S. restaurant industry added 30,200 jobs in May, pushing total employment in the sector to a new record high. According to federal data, eating and...
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Restaurants Target ‘Pre-Loyalty Gap’ to Build Repeat Customers
Article Summary: Restaurants are shifting focus to the pre-loyalty gap, the critical phase between a customer’s first visit and their third or fourth, when they decide...
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Restaurant Chains Expand Exclusive Beverage Offerings to Boost Branding
Article Summary: Major restaurant brands are increasingly launching exclusive beverages to differentiate themselves and strengthen customer loyalty. Taco Bell pioneered the...
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