Gen Z Becomes the Most Frequent Restaurant-Going Generation
Article Summary Gen Z consumers have officially surpassed millennials as the most frequent restaurant users, marking a shift in industry dynamics. Despite making up a...
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Grubhub Introduces Multi-Store Ordering for Added Convenience
Article Summary Grubhub has launched a new multi-store ordering feature, allowing customers to combine items from two eligible merchants into a single order. This update...
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Mobile Ordering Reduces Wait Times and Enhances Customer Experience
Article Summary A new study by Kalinowski Equity Research highlights the efficiency gains of mobile ordering in the restaurant industry. The research, conducted through...
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Restaurant Industry Workforce Hits Record High in May
Article Summary The U.S. restaurant industry added 30,200 jobs in May, pushing total employment in the sector to a new record high. According to federal data, eating and...
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Restaurants Target ‘Pre-Loyalty Gap’ to Build Repeat Customers
Article Summary: Restaurants are shifting focus to the pre-loyalty gap, the critical phase between a customer’s first visit and their third or fourth, when they decide...
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Restaurant Chains Expand Exclusive Beverage Offerings to Boost Branding
Article Summary: Major restaurant brands are increasingly launching exclusive beverages to differentiate themselves and strengthen customer loyalty. Taco Bell pioneered the...
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Starbucks Adjusts Reusable Cup Rewards to Favor Larger Orders
Article Summary: Starbucks is modifying its reusable cup rewards program, shifting from a flat 25-star bonus to double stars on the entire order. The change, effective June...
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Jack in the Box Confident in Selling Struggling Del Taco
Article Summary Jack in the Box has received strong interest from potential buyers for Del Taco, despite the brand’s ongoing financial struggles. CEO Lance Tucker stated...
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Plant-Based Meat Faces Uncertain Future Amid Industry Challenges
Article Summary The plant-based meat trend has faced significant setbacks, with some industry analysts questioning its long-term viability. The upscale plant-based...
Read MoreMajor Restaurant Chains Face Double-Digit Sales Declines in 2024
Article Summary According to new data from Technomic, 32 restaurant chains in the top 500 experienced double-digit sales declines in 2024. Red Lobster saw the steepest drop, with a 23% decline in sales and a 20.2% reduction in unit count, following...
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