New ecommerce platform features in 2026 have a common thread that should surprise no one working in online retail: artificial intelligence and specifically agentic AI use cases that serve shoppers, as well as merchants.
Agents, which leverage AI models to execute tasks on behalf of users, come packaged in numerous forms, both by companies with large language models (LLMs) such as OpenAI and Google…
3 types of features ecommerce platforms are betting on in 2026
