Shannon Kinney, Founder and CEO of Dream Local Digital, takes LIVE broadcaster questions!  In this session:

  • Is it ok to track my prospecting on a simple spreadsheet or do you recommend that I go through the effort of learning how to use an actual formal CRM?
  • Do you recommend any specific CRMs and what about them do you like?
  • What are your thoughts on sales people dropping off creative reminders for prospects based on holidays, their birthday, things like that?