Developing Fiercely Loyal Customers – Under Promise, Over Deliver
In this valuable session, Gary Moore wraps up with some final thoughts including the concept of under promising and over delivering.
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When You Don’t Know What Good Looks Like, Anything Looks Good!
Chris Fleming, President of CD Media Consulting, describes and cautions against the danger of not knowing excellence when you see it and not striving for it in your day to...
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Developing Fiercely Loyal Customers – Top Ten
Gary Moore gives us the top ten sales and customer service requirements!
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Developing Fiercely Loyal Customers – How to Say “No”
In this valuable session, Gary Moore explains the correct way to say “no”, what your tone of voice says to your customer, and why you should have a deep desire...
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Why Doubt Yourself?
Chris Fleming, President of CD Media Consulting, shares his thoughts on appropriate professional confidence.
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When You Don’t Know What Good Looks Like, Anything Looks Good!
Chris Fleming, President of CD Media Consulting, describes and cautions against the danger of not knowing excellence when you see it and not striving for it in your day to...
Read More
Why Doubt Yourself?
Chris Fleming, President of CD Media Consulting, shares his thoughts on appropriate professional confidence.
Read More
Daily Habits of Successful Broadcast Sellers – Part 10 – Q&A
Stefan Rybak takes LIVE broadcaster questions! In this session:
- Do you have a suggestion for a message to leave on voicemail?
- Is there still value in building a relationship with gatekeepers and working to make them into a valuable ally to get you in front of the decision-maker?
- Do you automate your follow-up system with automatic emails, or do you do it all manually with direct calls?
- After the client says “yes, it makes sense”, how would you title the email with a proposal?
Daily Habits of Successful Broadcast Sellers – Part 9 – Q&A
Stefan Rybak takes LIVE broadcaster questions! In this session:
- How do you decide when to move on from a prospect who seemed interested at one time?
- What is a good strategy when going after B2B business and cold calling? Where do I start? How far should I travel? What kind of plazas or malls should I look into?
- How do you work with businesses who refer you to their “agency” who won’t return phone calls?
Daily Habits of Successful Broadcast Sellers – Part 8 – Q&A
Stefan Rybak takes LIVE broadcaster questions! In this session:
- Don’t I need an appointment before I stop in to see somebody?
- What do you do when you come across the decision maker that insists on communicating via text or email?
- How do you divide your time in servicing existing clients vs developing new clients?