Chris Fleming, President of CD Media Consulting, explains why regular practice is an absolutely vital component to broadcast sellers and offers some steps we can all take to...

In this valuable session, Gary Moore shares a practical customer service exercise, a revealing customer service study, and key characteristics that excellent customer...

Chris Fleming, President of CD Media Consulting, suggests that procrastination is one of the biggest obstacles facing today’s broadcast sales professionals.

Chris Fleming, President of CD Media Consulting, suggests that we make selling broadcast and working with our station too complicated. Instead, we should aim for simplicity...

In this valuable session, Gary Moore reveals 10 things buyers dislike, how to avoid them, and why it’s very valuable that you know what they are!

Chris Fleming, President of CD Media Consulting, warns about the dangerous ground we find ourselves on when it comes to increasing rates and provides one tactic we can...

In this valuable session, Gary Moore discusses why your station should be known for offering superior customer service, what is required to provide it, and the “feel,...