Q&A with a Customer Service Expert – Part 1

Ask LBS, Best Practices, Gary Moore Q&A, Prospecting, Selling

Q&A with a Customer Service Expert – Part 1

LBS President, Gary Moore answers LIVE broadcaster questions! In this session:

What is your personal process in a cold call, first contact situation?
My market is very competitive with almost 30 broadcast options. Do you have a list of customer tips that can make a difference?
What is your advice to someone starting in radio sales with no prior sales experience?

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