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Q&A on Closing Your Most Difficult Sales – Part 5

Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • Why do I have clients who spend lots of money with me every month, but won’t return a call?
  • Sometimes our station has what I call a “fire sale” which is a limited number of highly discounted spots.  How do different clients respond to this tactic?
  • My manager wants 2-4 updates on my sales activities every day.  How can I get him what he needs without spending so much time on generating reports?

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Q&A on Closing Your Most Difficult Sales – Part 4

Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • I have a client who agrees to a schedule only to change her mind a week later.  She has done this more than once.  Am I doing something wrong?
  • How important is it to understand others?  What should managers know about their reps?  Are these closing skills useful in staff development?
  • Does your pattern impact how you approach pricing?

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Q&A on Closing Your Most Difficult Sales – Part 3

Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • I have an Amiable client who won’t make a decision without checking with others in her organization.  Any suggestion on how I can close this kind of client more often?
  • I work with a team of advertising sales people at a university.  What kinds of suggestions do you have for teaching them to become responsible sales people for clients, especially as it relates to rapport?
  • How do you handle a client who has someone else talk to you after a meeting?  Maybe a Dominant at first, but now an Amiable.

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Do You Know Where YOUR Dollars Are? Q&A – Part 1

Mark Levy answers LIVE broadcaster questions! In this segment:

  • What are some tools I can use to figure out how much a client will spend the first time they advertise?
  • How do I get a client to use a campaign that does not include them personally in the spots?
  • How do I communicate the value of change to my stellar staff that doesn’t see the value of it in the context of moving from selling sponsorships to long-term selling?

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