Why Retention Matters Selling Gary Moore discusses the importance of repeat business and why you should stop trying to get customers and instead focus on developing customers for life! Related LBS Videos:Attitudes are Contagious - How’s Yours? Why It Matters to Your Bottom Line!Why Engagement Is the Social Media Metric that Matters First! - Part 1Why Engagement Is the Social Media Metric that Matters First! - Part 2Why Engagement Is the Social Media Metric that Matters First! - Part 3Why Engagement Is the Social Media Metric that Matters First! - Part 4Why Engagement Is the Social Media Metric that Matters First! - Part 5Why Engagement Is the Social Media Metric that Matters First! - Part 6 - Q&AWhy Engagement Is the Social Media Metric that Matters First! - Part 7 - Q&AWhy Engagement Is the Social Media Metric that Matters First! - Part 8 - Q&AWhy Engagement Is the Social Media Metric that Matters First! - Part 9 - Q&A