Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • How can I do a better job of knowing my customer’s personality style and then adjusting my behavior to comfortably close sales?
  • Is there a certain time frame when talking with a prospective client that you should stay away from?  In other words, how long is too long?
  • At our station we constantly repeat the phrase, “always be closing”.  Does that philosophy work with all four personality styles?
  • How do you stay on track with the Expressives that want to talk about everything in their life?
  • I am now second-guessing my philosophy of “selling to others the way I like to be sold to”.  You are saying something a bit different, aren’t you?