Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • I have a client who agrees to a schedule only to change her mind a week later.  She has done this more than once.  Am I doing something wrong?
  • How important is it to understand others?  What should managers know about their reps?  Are these closing skills useful in staff development?
  • Does your pattern impact how you approach pricing?