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Do You Know Where YOUR Dollars Are? Q&A – Part 1

Mark Levy answers LIVE broadcaster questions! In this segment:

  • What are some tools I can use to figure out how much a client will spend the first time they advertise?
  • How do I get a client to use a campaign that does not include them personally in the spots?
  • How do I communicate the value of change to my stellar staff that doesn’t see the value of it in the context of moving from selling sponsorships to long-term selling?

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Q&A on Closing Your Most Difficult Sales – Part 1

Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • Why is it so hard for me to get a few minutes with my Dominant auto dealers?
  • My manager doesn’t like me to stop and see a client without a purpose, but you say that Expressive clients like you to stop in to say “hi”. Why is that?”
  • How do you recover if you identify a client’s communication pattern incorrectly?
  • Is it a good idea to categorize my clients based on their communication pattern?
  • I find it hard to deal with Analytical prospects. Do they REALLY need all the information they ask for?

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Q&A with An Experienced Broadcast Psychologist – Part 1

Kelly Orchard takes live broadcaster questions! In this session:

  • How can I address the fear that some advertisers have in switching from another media to our station?
  • Is there value in giving myself a pep talk before I meet with a client or prospect?  What does that pep talk look like?
  • What are different coaching techniques for those on straight commission vs. hourly/salary compensation?
  • As a sales manager, how do I help keep the sales team thinking positively?

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Relationship Selling Q&A – Part 3

Paul Weyland takes LIVE questions from broadcasters!  In this segment:

  • If a potential client is loyal to another station, but that station isn’t working out for them, what can I do to convert them to mine?
  • How do you talk to a person who is on another station and they won’t add my station because the other one is getting them results?
  • How do you get a client to close who has been putting it off for months?
  • Our station’s ratings are not very good.  How do I position myself as a marketing expert to my customers despite our low numbers?

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Digital Ad Opportunities Q&A – Part 3

Jeff Knauss answers LIVE broadcaster questions! In this segment:

  • What steps should a broadcast group take to expand its digital offerings beyond static banner ads and is there a danger in only offering that type of online ad?
  • What is the best method to use to measure cross-platform campaign effectiveness?
  • What is an average management fee or commission on digital solutions in a competitive digital market?
  • Are there third-party companies you would recommend to run digital on behalf of broadcasters or do you believe this is better done in-house?

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Digital Ad Opportunities Q&A – Part 2

Jeff Knauss answers LIVE broadcaster questions! In this segment:

  • What are some good ways to combine radio advertising and digital marketing?
  • As a sales manager, should I hire digital experts to sell digital and leave my existing team to focus on traditional?
  • Are broadcast-driven digital sweepstakes effective in building client awareness and interaction or are consumers weary of these sorts of promotions?

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Digital Ad Opportunities Q&A – Part 1

Jeff Knauss answers LIVE broadcaster questions! In this segment:

  • What are some ways to increase off-page optimization in SEO?
  • What are the best resources to use to learn more about digital marketing?
  • Since FaceBook is so cost-effective, how do you compete against them?
  • Can you expand on why you feel geofencing is being overused and give us better practices to utilize it correctly?

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Relationship Selling Q&A – Part 2

Paul Weyland takes LIVE questions from broadcasters!  In this segment:

  • For someone who is new to radio sales, how do you start off a conversation with clients?
  • How do you get a car dealer to call you back when they think they don’t need to?
  • I went from commercial radio to publicly-supported radio – do you have suggestions for making the transition and building relationships in this context?
  • Have you found it more difficult to make face-to-face appointments in our connected world?  How do you overcome their objection to “just email me”?

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Q&A with a Former Car Dealer – Part 7

John Tkac answers LIVE broadcaster questions! In this segment:

  • Are dealers forced by the manufacturer to use a certain percentage of their co-op dollars on digital marketing?
  • A local dealer says that co-op money is not the same as it used to be, is that true?
  • Some manufacturers are demanding that 50% of their co-op be used on digital.  How do I get around that?  What is the best way for radio to get thier share of digital money?
  • Lithia is the owner of our Mercedes and Audi dealerships and getting around their gatekeepers to the dealers has become very challenging.  We always get steered to the agency.  Do you have any suggestions?

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