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Interview with a General Sales Manager – Part 4

In this session, former General Sales Manager, Sally Kohn, addresses reps’ questions!

  • What are the three most important things for me to do as I manage my active account list?
  • I’m new to broadcast, but have a marketing background.  How can I get comfortable making cold calls?
  • What is the best thing for me to do in the first 30 minutes of a typical selling day?
  • How do I work around an agency that doesn’t seem to pass my ideas on to the client?
  • What do I say to an account that says all their advertising must go through their agency?

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Q&A with a Creative and Marketing Expert – Part 3

Tim Burt takes LIVE broadcaster questions! In this segment:

  • Can I copyright creative spots?  It’s frustrating to provide ideas to clients and see them appear on other stations and not ours.
  • What do you think of prices in automotive spots that require lengthy disclaimers?
  • I’m not very creative, but I can sell.  How do I develop my creative skills even though it’s not natural for me?
  • How do you compete in an oversaturated radio market?

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Q&A on Closing Your Most Difficult Sales – Part 3

Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • I have an Amiable client who won’t make a decision without checking with others in her organization.  Any suggestion on how I can close this kind of client more often?
  • I work with a team of advertising sales people at a university.  What kinds of suggestions do you have for teaching them to become responsible sales people for clients, especially as it relates to rapport?
  • How do you handle a client who has someone else talk to you after a meeting?  Maybe a Dominant at first, but now an Amiable.

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Interview with a General Sales Manager – Part 3

In this session, former General Sales Manager, Sally Kohn, addresses reps’ questions!

  • When does it makes sense for a rep to bring their manager in during the selling process?
  • When should a rep definitely NOT bring their manager in during the selling process?
  • What should a manager do when they are on a sales call with a rep?
  • What should a manager NOT do when they are on a sales call with a rep?
  • What can managers do on a more regular basis to make it easier for their reps to deliver results?

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Q&A with a Creative and Marketing Expert – Part 2

Tim Burt takes LIVE broadcaster questions! In this segment:

  • Should our creative theme be consistent between our broadcast and digital messages?
  • How do you handle the client website that has unusual spelling where their name isn’t spelled the way it sounds?
  • Why does it seem like so many award-winning ads don’t produce great results?
  • How do I provide my ad agency clients with creative for an advertiser without the agency thinking that I’m doing their job?
  • When a client is using a variety of advertising media, can you recommend anything that shows the impact that radio specifically has?

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Q&A with a Creative and Marketing Expert – Part 1

Tim Burt takes LIVE broadcaster questions! In this segment:

  • How can we use clutter to our advantage when a client says “there are too many ads out there”?
  • What’s the best way to send people to a client’s Facebook page?  Should they just look them up on FaceBook?
  • What do you do with a client who thinks they should be in every spot, but they really aren’t that good at it?
  • How many ideas should I provide to a client at one time?  Can too many options get in the way of a sale?
  • What do you suggest when a client wants to write their own spot but they don’t take suggestions for change very well?

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Q&A on Closing Your Most Difficult Sales – Part 1

Mike Cheney, expert in the art of understanding people, answers LIVE broadcaster questions! In this session:

  • Why is it so hard for me to get a few minutes with my Dominant auto dealers?
  • My manager doesn’t like me to stop and see a client without a purpose, but you say that Expressive clients like you to stop in to say “hi”. Why is that?”
  • How do you recover if you identify a client’s communication pattern incorrectly?
  • Is it a good idea to categorize my clients based on their communication pattern?
  • I find it hard to deal with Analytical prospects. Do they REALLY need all the information they ask for?

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Interview with a General Sales Manager – Part 2

In this session, former General Sales Manager, Sally Kohn, addresses reps’ questions!

  • What are three things a rep can do to stand out from other media in the market?
  • How should a rep’s typical day be divided up?
  • What are some good, but lesser-used sources for leads and potential prospects?
  • As a manager, when do you tell a rep that they’ve put enough time into chasing a prospect and tell them to focus elsewhere?
  • How often should a rep be in contact with each client?

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